Privacy Policy

Purpose

The purpose of the Iowa Lakes Community College IT Customer Privacy Policy is to notify users of the practices regarding the collection, use, sharing, choices, security and correction options around information collected or maintained about them.

Audience

The Iowa Lakes Community College IT Customer Privacy Policy applies to users who have information collected through these methods – website, digital ads, web forms, fairs, direct contact, schools, college search sites, and hub spot.

Policy

Notice

  • Iowa Lakes Community College is the sole owner of information collected on this Website or through these Services.
  • We only collect information that you voluntarily share via this website, email, or other direct contact.
  • We will not sell or rent this information to anyone.

Purpose

  • We will use your information to respond to you based on the reason you contacted us.
  • We only share your information with authorized business partners as it relates to processes related to your request.
  • We may contact you for company-related messaging; you have the ability to request to not receive these communications.

General

When you visit our website, we automatically gather and store the following information about your visit so that we can track the use of our website in order to make improvements. This information is used for internal college statistical purposes only, and is not used to contact you personally:

  • The IP address from which you access our website
  • The Internet address of the website from which you linked to this website
  • The browser version and configuration information used to access our website
  • The date and time of a visit to a web page
  • The pages, files, documents and links that you visit
  • Search terms used on our search engine

Consent

  • We will not voluntarily share your information with a third party without prior authorization, except:
    • With an affiliate or agent of Iowa Lakes Community College, 
    • With the written authorization, 
    • To enforce our privacy policy, to comply with law, regulation, or other legal processes or to protect the rights, property or safety of us or others, 
    • With a regulator or law enforcement agency or personnel, 
    • In emergency situations, 
    • To protect against misuse or unauthorized use of this Website or the Iowa Lakes Community College Service, 
    • To detect or prevent criminal activity or fraud, or 
    • In the event that we or substantially all of our assets are acquired by one or more third parties as a result of an acquisition, merger, sale, reorganization, consolidation or liquidation, in which case information may be one of the transferred assets.

Security

  • We take precautions to protect your information both online and offline.
  • Iowa Lakes Community College has implemented physical, administrative, and technical safeguards and operational procedures to protect information we collect and/or maintain.
  • Transactions over the internet involving information are encrypted. 
  • We restrict access to your information in our database to authorized users.

Access

  • You may opt out of communication with us at any time.
  • You can contact us via info@iowalakes.edu, 800-346-6018, to:
    • Find out what data we maintain about you, if any.
    • Change/correct any data we have about you.
    • Have us delete any data we have about you.

Accountability

  • Iowa Lakes Community College has appointed a Privacy Officer and Security Officer who are responsible for the protection of information.
  • Iowa Lakes Community College is committed to resolving any complaints about your privacy and our collection or use of your personal information. If you have any questions or complaints regarding this policy, please contact us via jsoper@iowalakes.edu, or 712-362-0422.

HIPAA

  • Some personal health information we collect may be protected health information (“PHI”) within the meaning of the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”). To the extent applicable, Iowa Lakes Community College agrees to comply with HIPAA and the rules issued pursuant to HIPAA.

FERPA

Iowa Lakes Community College complies with the Family Educational Rights and Privacy Act (FERPA)  of 1974 which affords students certain rights with respect to their education records. They are:

  • The right to inspect and review the student’s education records within 45 days of the day the college receives a request for access. A student should submit to the director of records and registration/ registrar or other appropriate official a written request that identifies the record(s) the student wishes to inspect. The registrar will make arrangements for access and notify the student of the time and place where the records may be inspected. If the records are not maintained by the registrar, the registrar shall advise the student of the correct official to whom the request should be addressed.
  • The right to request the amendment of the student’s education records that the student believes are inaccurate or misleading. A student may ask the college to amend a record that the student believes is inaccurate or misleading. The student should write to the college official responsible for the record, clearly identify the part of the record the student wants changed, and specify why it is inaccurate or misleading. (Note: FERPA was not intended to provide a process to be used to question substantive judgments which are correctly recorded. The rights of challenge are not intended to allow a student to contest, for example, a grade in a course because the student felt a higher grade should have been assigned.) If the college decides not to amend the record as requested by the student, the college will notify the student of the decision and advise the student of his or her right to a hearing regarding the request for amendment. Additional information regarding the hearing procedures will be provided to the student when notified of the right to a hearing.
  • The right to consent to disclosures of personally identifiable information contained the student’s education records, except to the extent that FERPA authorizes disclosure without consent. One exception which permits disclosure without consent is disclosure to college officials with 45 legitimate educational interests. A college official is a person employed by the college in an administrative, supervisory, academic or research or support staff position (including law enforcement unit personnel and health staff, if any); a person or company with whom the college has contacted (such as an attorney, auditor or collection agent); a person serving on the college board of trustees or a student serving on an official committee, such as a discipline or grievance committee, or assisting another college official in performing his or her tasks. A college official has a legitimate educational interest if the official needs to review an education record in order to fulfill his or her professional responsibility. Upon request, the college discloses education records without consent to officials of another school in which a student seeks or intends to enroll.
  • The right to file a complaint with the U.S. Department of Education concerning alleged failures of Iowa Lakes Community College to comply with the requirements of FERPA. The name and address of the office that administers FERPA is: Family Policy Compliance Office, U.S. Department of Education, 400 Maryland Avenue SW, Washington, DC 20202.

Cookies

  • We collect information about you and your use of this Website through the use of cookies. Cookies are small files that a website can store on your computer’s hard drive for record-keeping or other administrative purposes. If you are concerned about the use of cookies, you can choose to enable a feature in your browser software that will erase cookies, block all cookies, or warn the user before cookies are stored or exchanged. If you reject cookies, you will only be able to view the site.

Links

  • This Website includes links to other websites. This Privacy Policy does not apply to these links. 
  • We do not endorse and are not responsible for the operation or content of these websites. Please consult the privacy policy for each website you visit.

Updates

  • We may modify, alter, or update our privacy policy at any time, so we encourage you to review our privacy policy frequently. 
  • We will not provide individual notice to you of changes to our privacy policy, but when we make updates to our privacy policy, we will update the date in this section.
  • If you feel that we are not abiding by this privacy policy, you should contact us immediately at 712-362-0422 or jsoper@iowalakes.edu.

Disclosure

  • Information is collected by Iowa Lakes Community College. Contact information:
    • Iowa Lakes Community College – Admissions, 300 S. 18th Street, Estherville, IA 51334
    • 800-346-6018
    • info@iowalakes.edu

Our Privacy Policy was last updated on 9/8/2020.