Technology help desk
The Technology Help Desk provides the first point of contact for IT assistance to the students, faculty, and staff of Iowa Lakes Community College. The Help Desk answers communications received via telephone, Help Desk Tickets, and email while guiding members of the Iowa Lakes community through troubleshooting processes. The Help Desk assists with account activation, password problems, and maintenance.
Computers on Campus
Iowa Lakes does not require students to purchase computers. Computer Labs are available for student use on each of our five campus locations.
Computer Orientation
Iowa Lakes provides Computer Orientation sessions for new students at the beginning of each semester. During Computer Orientations, students receive network log in information, email access, instructions on how to use the network at Iowa Lakes and the policies of internet use.
Questions? Let's Talk
HELP DESK PHONE NUMBER
Call: 712-362-8383
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Jerimiah DePyper Director of Technology 712-362-8379 | jdepyper@iowalakes.edu Estherville Campus |
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Nathan Weiland Computer Support Technician 712-362-7966 | nweiland@iowalakes.edu Estherville Campus |
REGULAR HELP DESK HOURS
MONDAY - THURSDAY
8 AM - 4:30 PM
FRIDAY
7:30 AM - 4 PM
SUMMER HELP DESK HOURS
MONDAY - THURSDAY
7:30 AM - 4 PM
FRIDAY
7:30 AM - 12 PM