If you like working with people, have an interest in health and are highly motivated, our Medical Office Technology program may be a great fit for you. Medical offices and other facilities have a high demand for certified, skilled professionals to carry out clerical and organizational tasks. Graduates of the program may choose to work anywhere from medical clinics or hospitals to dental offices or billing and insurance services.
Develop a wide-ranging skill-set and become well versed in time management, attention to detail, people skills and the ability to multitask. You will become familiar with tasks such as scheduling appointments, data entry and organizing and managing health information and medical records. Additionally, you will learn the various classification systems to code medical diagnoses and treatment for reimbursement purposes, handle general billing and accounts, file insurance and assist with transcription.
Through the training you receive here, you will feel confident and competent to enter the workforce as a health information professional. After completing the program, you may choose to apply for a variety of certification exams in transcription, coding or insurance and billing. Our program will equip you with the communication skills, organization skills and medicine-specific knowledge you need to thrive working in a medical office setting.
Did You Know?
In the Medical Office Technology Diploma program at Iowa Lakes, you will learn how to:1
- Input data utilizing a practice management system.
- Manage appointment schedule, using established priorities to accommodate needs of patients, providers and staff.
- Maintain the electronic medical record (EMR) to provide access to accurate health information necessary for continuity of patient care.
- Assign appropriate codes for medical billing and insurance.
- Utilize tactful communication skills with third-party representatives to complete requirements needed to verify patient insurance eligibility, precertification and medical necessity guidelines for reimbursement.
- Participate as a member of the Patient-Centered Medical Home team (PCMH).
1The What You’ll Learn section of our website provides a description of Learning Outcomes for students who successfully complete all requirements for obtaining a Medical Office Technology diploma from Iowa Lakes Community College.
An advanced study of anatomy and physiology. The relationship between body structure and function and homeostasis forms the basis for the course. Pathological processes that result in dysfunction and disease are presented. Major topics include cell biology, histology, skin, skeletal, muscular, and nervous systems. Lecture and laboratory.
Refining of skills in reading, writing and listening as they apply to the student’s vocational needs.
Emphasis on expository and argumentative writings including a review of usage and mechanics.
Prerequisites: Satisfactory score on the ACT, Accuplacer, ASSET,COMPASS as determined by Iowa Lakes policy
CSC-110 is an introductory course that surveys a variety of topics to include history, hardware, software, terminology, communications, computer ethics, and societal impact of computers. In addition to computer literacy, students will complete hands-on modules using operating systems, word processing, database, presentation, and spreadsheet software; such as Microsoft Office programs.
This course is an introduction to procedural coding, a classification system used for identification of procedures, medical supplies, and services, to correlate with diagnostic codes to support medical necessity for reimbursement. Emphasis will be placed on accuracy, coding concepts, and compliance issues.
Studies medical terminology, including spelling and definitions.
This course is designed to emphasize the functions and practices of administrative procedures in a medial office. Students will be introduced to the profession of administrative medical assisting and the various responsibilities of a healthcare professional. Topics include, but are not limited to medical law and ethics, verbal and written communication skills, managing appointments, introduction to health information management, and computer applications in the medical office.
This course introduces the Allied Health student to concepts of drug actions and interactions with focus on principles of pharmacology. Students will learn to utilize drug reference books with review on medical terminology as it pertains to prescriptions, documentation, medication administration, medication classifications, and mechanism of action.
Choose either COM 725 or ENG 105
An advanced study of anatomy and physiology. The relationship between body structure and function and homeostasis forms the basis for the course. Pathological processes that result in dysfunction and disease are presented. Major topics include digestive, endocrine, cardiovascular, lymphatic, respiratory, immune, blood, metabolism, reproduction, urinary, fluid, electrolyte, and acid-base balance. Lecture and laboratory.
A study of the mathematics of business in its application to a variety of vocations including fundamental mathematical processes, fractions, price and cost, interest, bank discounts, cash and trade discounts, depreciation, payroll and taxes, and financial statements. Students will acquire the skills to use Microsoft Excel to perform each concept as well as using the traditional methods.
This course is an introduction to diagnostic coding, a classification system used for identification of disease and diagnostic processes, to support medical necessity for procedures and reimbursement. Emphasis will be placed on accuracy, concepts and compliance issues.
Develops proficiency in the use of dictation and transcription equipment. Medical cases will be utilized to acquire skills that will enable the student to design and transcribe multiple types of reports utilized in medical facilities. Application, proofreading as well as medical terminology and anatomy are continuous within the learning process.
Prerequisites: CSC 110 – Intro to Computers and HSC 114 – Medical Terminology
Corequisites: BIO 173 – Human Anatomy & Physiology II and HSC 217 – Introduction to Pathology
This course provides introduction to body systems with discussion of correlating diseases and disorders, etiology, signs and symptoms, progression, and standard approaches to diagnosis and treatment.
Through use of a simulation electronic medical record (EMR), the student will learn the basics of computerized medical patient systems. The student will be able to identify the different areas, procedures and components for medical patient computer systems as well as use the software for patient information organization and billing.
Students develop an understanding of various health insurance plan options and general state and federal regulations. Instruction will be given in the areas of abstracting information from source documents, applying appropriate procedure and diagnostic codes, accurately completing insurance claim forms and the process of claim submission to third party payers.
Program Admission requirements
- High school diploma or GED
- Completion of Iowa Lakes Community College Application for Admission; high school and prior college transcripts
- Basic skills assessment in writing, reading, and mathematics are done with every entering student at Iowa Lakes utilizing one of the following: ACT, ASSET or COMPASS.
- Students must complete an advising session with the program coordinator before being admitted to the program
- Arts and Science courses may be taken prior to completing medical office technology program core courses.
- Core courses must be taken in sequential order and be completed with at least a “C” or “P” in classroom and clinical competencies.